This online helpdesk is provided for all midcoast.com.au users as a customer service. Obviously if you are having trouble connecting you will not be able to access this site. So SAVE THIS FILE TO DISK AND PRINT OUT A COPY that you can use if you have any problems. If you still have problems after reading these pages please feel free to ring our helpdesk on 02 6584 0900.
Dial in Numbers

Please make sure that you are dialing in on the nearest number to your town. Otherwise long distance rates may apply to your phone call. The numbers to dial in on are listed below:

02 6560 1850 (Kempsey) 56K Flex-V90
02 6562 0050 (Kempsey 2) 56K Flex-V90
02 6582 8444 (Port Macquarie 1) 56K Flex-V90
02 6584 9955 (Port Macquarie 2) 33.6K
02 6692 4111 (Bellingen) 56K Flex-V90
02 6655 9133 (Bellingen) 33.6K
02 6650 1555 (Coffs Harbour) 56K Flex-V90
02 6643 0888 (Grafton) Flex-V90
02 6643 3033 (Grafton) 33.6K
02 6551 6042 (Taree 1) 33.6K
02 6552 0555 (Taree 2) 56K Flex-V90
02 8437 2444 (Sydney) 56K Flex-V90

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DNS Settings
Taree, Kempsey and Sydney: DNS 1: 203.28.65.3
DNS 2: 203.12.28.1
Coffs Harbour, Grafton and Bellingen: DNS 1: 203.28.69.3
DNS 2: 203.28.69.15
Port Macquarie only: DNS 1: 203.12.28.1
DNS 2: 203.12.28.3

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Mail Settings
Mail POP3:       postbox.midcoast.com.au
SMTP:   smtp.midcoast.com.au

Note postbox.midcoast.com.au will still work for outgoing mail but smtp.midcoast.com.au will be quicker.

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Other Settings
Browser start page: www.midcoast.com.au

Web proxy server:
(Coffs, Grafton and Bellingen users only)

proxy.midcoast.com.au - Port 8080 (Recommended)
coffsproxy.midcoast.com.au
Your Email address: yourusername@midcoast.com.au
News server: news.midcoast.com.au

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