This online helpdesk is provided for all midcoast.com.au users as a customer service. Obviously if you are having trouble connecting you will not be able to access this site. So SAVE THIS FILE TO DISK AND PRINT OUT A COPY that you can use if you have any problems. If you still have problems after reading these pages please feel free to ring our helpdesk on 02 6584 0900.
Dial in Numbers

Please make sure that you are dialing in on the nearest number to your town. Otherwise long distance rates may apply to your phone call.

To check if the number selected is a LOCAL CALL
Please phone your service below to check.

Telstra 1800 113 011  Optus 133066  Dingo Blue 130030032
AAPT 138888  One Tel 12552  Primus 1300858585

0198 333699 (Port Macquarie 1) 56K Flex-V90
02 6584 9955 (Port Macquarie 2) 33.6K
0198 308 016 (Bellingen)
0198 333699 (Coffs Harbour) 56K Flex-V90
0198 308016 (Grafton) Flex-V90
0198 333699 (Sydney) 56K Flex-V90
0198 308 016 All Areas NSW except Sydney and ACT
0198 333699 Nation Wide - New

Back to top

DNS Settings
Kempsey and Sydney: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1
Coffs Harbour, Grafton and Bellingen: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1
Port Macquarie and Taree: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1

Back to top

Mail Settings
Mail POP3:       postbox.midcoast.com.au
SMTP:   smtp.midcoast.com.au

Note postbox.midcoast.com.au will still work for outgoing mail but smtp.midcoast.com.au will be quicker.

Back to top

Other Settings
Browser start page: www.midcoast.com.au

Web proxy server:
(Coffs, Grafton and Bellingen users only)

proxy.midcoast.com.au - Port 8080 (Recommended)
coffsproxy.midcoast.com.au
Your Email address: yourusername@midcoast.com.au
News server: news.midcoast.com.au

Back to top