This online helpdesk is provided for all midcoast.com.au users as a customer service. Obviously if you are having trouble connecting you will not be able to access this site. So SAVE THIS FILE TO DISK AND PRINT OUT A COPY that you can use if you have any problems. If you still have problems after reading these pages please feel free to ring our helpdesk on 02 6584 0900.
Dial in Numbers

Please check with your phone carrier if our number is a LOCAL CALL Otherwise long distance rates may apply to your phone call.

0198 333 699 Nation Wide

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DNS Settings
Kempsey and Sydney: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1
Coffs Harbour, Grafton and Bellingen: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1
Port Macquarie and Taree: DNS 1: 203.28.64.16
DNS 2: 203.12.28.1

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Mail Settings
Mail POP3:       mail.midcoast.com.au
SMTP:   smtp.midcoast.com.au

Note postbox.midcoast.com.au will still work for outgoing mail but smtp.midcoast.com.au will be quicker.

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Other Settings
Browser start page: www.midcoast.com.au

Web proxy server:
(Coffs, Grafton and Bellingen users only)

proxy.midcoast.com.au - Port 8080 (Recommended)
coffsproxy.midcoast.com.au
Your Email address: yourusername@midcoast.com.au
News server: news.midcoast.com.au

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